Hey we love to shop online too, so we completely understand the desire to receive your order as quickly as possible. We make every effort to get your goods to you faster than ever. To meet growing demand for Epic products, we are expanding our global distributorship significantly so that our top-notch American-made filters may be enjoyed across the world.
To ensure fast delivery and savings to customers, our dealers and fulfillment centers are now shipping orders locally (no customs) to Singapore. That means no long waits, bothersome customs documents, or inflated international shipping costs. Not only do we ship fast, but we have a flat rate of $5 shipping in Singapore!!! We also provide reasonable shipping rates to Indonesia, Malaysia, Philippines, Thailand.
Orders are typically processed and shipped within 24 hours of receiving them. Once your items are carefully packed and scanned, you will receive an automated email notification that includes your tracking number.
NOTE: Orders placed on Fridays after 3:00pm MST will ship out Monday morning as we do not typically ship over the weekend.
Still have questions about our order delivery? Email our Support Team at firstname.lastname@example.org or call us at +65 6762 8029 (Balanced Living Asia - Our local Singapore Distributor) We'll get back with pronto.